Quality Policy
INTEGRATED POLICY ON QUALITY, ENVIRONMENT, OCCUPATIONAL RISK PREVENTION AND INFORMATION SECURITY
At PRODUCTOS Y MANGUERAS ESPECIALES, SA, we are dedicated to the "Design and manufacture of discharge hoses for firefighting, agro-industrial and other uses, with or without couplings, as well as the marketing of auxiliary equipment for firefighting. Design, production, maintenance, repair and management (IGC system) and marketing of personal protective equipment (PPE)."
Due to our responsibility to society, the environment, employees, and stakeholders, we are committed to implementing, maintaining, and developing an Integrated Management System for:
- Quality: UNE-EN ISO 9001
- Environment: UNE-EN ISO 14001
- Occupational Risk Prevention: OHSAS 18001
- Information Security: UNE-EN ISO 27001
We commit to:
- Understanding customer needs to exceed their expectations and achieve maximum satisfaction, improving based on their suggestions, comments, and complaints. The same applies to stakeholders: customers, suppliers, public institutions, etc.
- The satisfaction of workers and suppliers , to the extent that technology and the economy allow, maintaining a financially sound and profitable company, to the extent possible being able to generate and maintain stable employment, rigorous in terms of prevention, safety, and labor policies.
- Protect the environment and prevent pollution and care for the environment (mitigation and adaptation to climate change and protection of biodiversity and ecosystems), implementing systems, technologies, and processes that allow us to sustainably avoid and/or minimize the potential negative effects of our activities.
- Comply with the legal regulations that apply to us and other requirements related to our activity and those relating to quality, occupational risk prevention, environmental protection, and information security.
- Preventive activity is aimed at avoiding risks and controlling those that cannot be eliminated according to the principles of preventive action.
- Maintain the will and spirit of continuous improvement by analyzing incidents, accidents, nonconformities, complaints and claims, and implementing the necessary actions.
This policy serves as a framework for establishing and reviewing the objectives of our integrated management system, which are aligned with the organization's strategic direction and derived from an analysis of the organization's risks.
Management disseminates it to the entire Organization and interested parties for understanding and application.